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Frequently Asked Questions


Where are you located?

We make everything in our studio at Hampton Station in the beautiful city of Greenville, SC. We don’t have a retail storefront but you're welcome to say hi if you pop by when we're working. Local pickup can be arranged for Hampton Station, or from our home 10 minutes from downtown Greenville.

Do you offer small discounts on bulk orders?

Yes! For orders of 10 or more, please contact us so we can chat.

Can you stamp my company logo into a wristlet or key tag?

Yes! In addition to the cost of the key tags/wristlets, there is a small fee to cover the cost of having a custom stamp made. Contact us for more information.

Do you offer the screw lock ring by itself?

No.

What’s the correct order of initials for a monogram?

Most people choose first, middle, last.

Do you offer lower case letters for personalization?

No, we offer capital letters A-Z, numbers, ampersand (&), dot/period (.), and hash (#) for personalization.

How do you pronounce Avryn?

The A is long like in lady. The "ryn" sounds like wren.

Do you sell wholesale?

Not at this time.

Are some marks on the leather normal?

Yes. Leather is a natural material and may have small marks of character such as a darker spot or line. Your items should not arrive with a defect such as a scratch (normally lighter in color than the leather itself).

Will you restock sold out colors?

Yes! Normally we can quickly restock but as with many other businesses, we're still facing supply chain delays. We will share our best estimates of restock dates as we have them. Subscribe to the newsletter below to be notified of restocks.